A quality management system (QMS) is defined as a formalized system that documents processes, procedures and responsibilities for achieving quality policies and objectives. The QMS helps coordinate and direct the organisation’s activities to meet customer and regulatory requirements and continually improve its effectiveness and efficiency.
The Quality Management System is important because it contains all the activities an organisation does to provide customer-oriented products and services. A documented QMS that includes the processes necessary to achieve this goal helps you deliver consistent results to your customers and other stakeholders, which builds trust in your organisation and lays the foundation for improvement and growth.
It is therefore recommended that you establish your QMS by following the requirements of a standard that is deemed to provide agreed-upon acceptable processes necessary to ensure customer satisfaction and improvement.
Benefits of ISO 9001 Certification;
- Provides definition, improvement and control of business processes,
- It reduces waste,
- It prevents mistakes,
- It reduces costs,
- Facilitates educational opportunities,
- Increases customer confidence,
- Increases profitability,
- Increases sales and gains more customers.
Services we offer under ISO 9001:
- Certification Audit
- Pre-Assessment
- GAP Analysis
- Internal Audit
- Supplier Audit
