With regulations like the EU’s General Data Protection Regulation (GDPR) in effect, companies must closely guard customer data privacy or risk substantial fines. GDPR mandates organizations inform customers promptly in the event of a data breach while also outlining their plan to contain it. Failure to comply can cost up to 4% of a company’s global annual revenue.
High-profile data breaches have highlighted privacy risks, severely impacting user trust in companies like Yahoo and T-Mobile. To help demonstrate compliance, organizations can pursue certifications like ISO/IEC 27701 — an international standard for managing personally identifiable information (PII). Obtaining this certification signals alignment with GDPR and helps reassure customers. In addition, standardized audits and reports often required for ISO 27701 certification provide transparency for customers regarding how their data is handled. Documenting data flows, access controls, safeguards, and more offers insight often lacking around how PII moves through internal systems.
ISO 27701 also integrates cleanly with the ISO 27001 information security standard. Jointly attaining each enhances credibility and shows coordination between privacy and security efforts. With the two standards aligned, companies can avoid redundancy and gaps applying controls across domains.
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