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If you want to give any feedback regarding our services, personnel, our clients or anything else, you can use this section of the website. Please provide all the details for us to be able to investigate your inquiry. Your inquiry will be investigated by the relevant committee. Investigation of your feedback shall commence within 30 days of receipt. You may be contacted to determine the full nature and extent of the feedback and any additional information is added to the record on the database. CFE Certification will notify you, in writing within 3 months, of the result of the feedback and actions taken to prevent recurrence of any complaint. If the feedback cannot be closed within 3 months, due to further actions, CFE Certification shall keep you informed of progress in evaluating the feedback and finally notify you when the feedback is considered to be closed. All the information about a feedback will be confidential and will not be disclosed to any other person or party except only to whom need to know the details to be able to investigate the feedback.