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ISO 20000 ITSMS

ISO 20000 ITSMS

ISO 20000 ITSMS

ISO 20000 Service Management System is the best practice framework that helps you to provide a consistent, reliable service.

IT Governance & Service Management

ISO/IEC 20000 IT Service Management Systems Certification

What is Service Management System (SMS)?

ISO 20000 Service Management System is the best practice framework that helps you to provide a consistent, reliable service. It supports you to sustain a service lifecycle strategy into your organization. SMS enables IT processes to ensure the needs of the business with international best practice which is broadly aligned with ITIL. ISO 20000 helps organisations to manage the services, measure service levels and assess the performance of services.

ISO 20000 Certification

  • Offers competitive edge by certifying the high quality of service,
  • Gives access to key markets,
  • Provides assurance to clients,
  • Helps to monitor, measure and review the processes,
  • Optimise resources…

What to do next?

If you are starting the certification process, looking to transfer your certification or looking for other options for your business, please contact our business development team. We will devise a comprehensive quote which will be agreed in line with your requirements.

** ISO 20000-1 Certification Service is provided in scope of UK, EU and Turkey locations as non-accredited.

Minimizing risk and increasing corporate resilience with certification The Covid process has shown that institutions that already have ISO 27001 and ISO 22301 certificates are advantageous. Learn More