IT Governance & Service Management
ISO/IEC 20000 IT Service Management Systems Certification
What is Service Management System (SMS)?
ISO 20000 Service Management System is the best practice framework that helps you to provide a consistent, reliable service. It supports you to sustain a service lifecycle strategy into your organization. SMS enables IT processes to ensure the needs of the business with international best practice which is broadly aligned with ITIL. ISO 20000 helps organisations to manage the services, measure service levels and assess the performance of services.
ISO 20000 Certification
- Offers competitive edge by certifying the high quality of service,
- Gives access to key markets,
- Provides assurance to clients,
- Helps to monitor, measure and review the processes,
- Optimise resources…
What to do next?
If you are starting the certification process, looking to transfer your certification or looking for other options for your business, please contact our business development team. We will devise a comprehensive quote which will be agreed in line with your requirements.